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Privacy Policy Notice

Respecting Your Right to Privacy

The LouddMouth Network™, The LouddMouth Referral Network™ LouddMouth Marketing & Entertainment Group Inc. and its affiliates (individually and collectively known as “LouddMouth”) respects your right to privacy, and we want you to be fully aware of how we collect and handle information on each website, webpage and mobile application covered by the Privacy Policy described in this Privacy Notice.

This Privacy Notice version is effective as of MARCH 1, 2020.

Privacy Policy Summary

This Privacy Policy describes how LOUDDMOUTH collects, uses, shares and secures information related to users of our consumer-facing websites and mobile applications, including the business search services we provide on those digital properties, as well as any services we use to engage or communicate with consumers and to facilitate communications between consumers and the businesses that advertise with us. Our primary purpose in collecting and using information about you on our consumer-facing websites is to enable you to effectively use our business search services, to provide you with business information responsive to your queries, to facilitate connections between you and businesses with which you engage on This Website (as defined below), and to provide you with advertisements and marketing that match your interests and preferences.

PLEASE READ THE FOLLOWING NOTICE CAREFULLY BEFORE USING THIS WEBSITE OR ANY WEBSITE NOTED BELOW AS BEING COVERED BY THIS NOTICE. Except as to consumers who are residents of California, to whom our California Privacy Notice applies, the Privacy Policy set forth in this Privacy Notice applies only to the user privacy of the following: the LOUDDMOUTH.COM, LOUDDMOUTHRADIO.COM, websites and the LOUDDMOUTH MOBILE APPLICATIONS (each, “This Website”, as applicable). It does not apply to the offline activities of LOUDDMOUTH or any of its affiliates or third parties. It does not apply to any client websites, portal pages, or landing pages we create or host for the benefit of our clients, nor to the LOUDDMOUTH mobile app that is a corollary to our LOUDDMOUTH client product. It also does not apply to any third party, including to their collection of any data through any application or content that may link to or be accessed from This Website.

By visiting This Website, you are acknowledging and accepting our Privacy Policy described in this Privacy Notice. Your continued use of This Website after changes to the Privacy Policy have been posted will constitute your acceptance of such changes.

Changes in Privacy Policy

Our business here at LOUDDMOUTH constantly changes, along with Our Privacy Policy, and information collected through This Website is subject to the Privacy Policy in effect at the time the information is collected, as noted by the version date at the top of the page (unless you consent otherwise as to information related to you). You are advised to check this web page (or such other page accessible by clicking on the Privacy Policy link in the footer of This Website) frequently to see recent changes. LOUDDMOUTH will notify users of any changes to this Privacy Policy by posting the version of the Privacy Policy containing such changes on this web page (or such other page accessible by clicking on the Privacy Policy link in the footer of This Website).

LouddMouth Referral Program

Participants in the referral program, provide us with contact information (like the individual or business name, phone number and e-mail address) for friends, family and business associates whom they refer to. By providing such information, the referring participant certifies that they have received permission from the referred person to disclose such contact information and that the referred person has given their permission to receive email communications from LouddMouth. We treat referral information with the same confidentiality as member information. LouddMouth.com may call or send the referred person a one-time e-mail. The person referred to us only becomes enrolled and credited as either a referral consumer or business member if they choose to respond to the e-mail and pay for services and enter their information into our LouddMouth portals. Any referral credits, promotions, special offers, discounts, pricing or other information listed is subject to change and is the sole discretion of LouddMouth and its affiliates. Any registered listed member can also follow the unsubscribe directions by sending an email titled “Deactivate or Change Your Status” to the admin at custsvc@louddmouth.com as listed in this privacy statement. 

What Information Is Collected, Stored and/or Shared on LouddMouth

When you visit This Website, LouddMouth or non-LouddMouth companies, as applicable, may collect, store and/or share the following types of information:

  • Information (including Personally Identifiable Information) You Knowingly Provide
  • Information (including Personally Identifiable Information) Collected Automatically

As used in this Privacy Policy, “Personally Identifiable Information” refers to information that personally identifies you, or can reasonably be linked to you by us or others having access to such information.

Information You Knowingly Provide. LouddMouth collects and may store and share Personally Identifiable Information that you knowingly provide to us.

LouddMouth may ask you to provide personally identifiable contact information (such as name, address, zip code, e-mail address and telephone number) when you choose to communicate with us or use our services to communicate with businesses that advertise with us. In some cases (primarily during registration with us or sign-in on This Website) LouddMouth may also ask you to provide other identifying information, such as a personal ID or username, email address, password, security question and answer, or birthday, that we will store in connection with your account or profile that you establish on This Website. By signing in or creating an account on This Website through a third-party social networking service (“Social Networking Service”), such as Twitter, Google or Facebook, we collect such information about you that you permit the Social Networking Service to share with us for the purpose of identifying you on This Website, in accordance with the privacy settings applicable to your account with that Social Networking Service.

If another user chooses to use an available referral or share feature on This Website (e.g., to setup a listing, page link, contest invitation, etc. to you), we may collect certain personal information about you as the recipient of the shared information (e.g., name, address, e-mail address, mobile telephone number). If the other user certifies to us that he or she has the right to provide your information to us for this purpose, as per our Terms of Use, LouddMouth uses the personally identifiable referral information provided about you to facilitate this communication and may also store and use such Personally Identifiable Information for analysis and business development purposes.

If you use an available feature on This Website to request contact or a quote for providing services or products from any businesses listed or advertised on This Website, we may collect your name and contact information in order to provide it to such businesses or service providers for the purpose of fulfilling your request for information, as per the Terms of Use that govern your use of such features.

Information Automatically Collected. LouddMouth collects and may store and share Information that we automatically collect through various technologies when you visit This Website. We collect and use the search parameters you enter in connection with a search you conduct through This Website for the purpose of providing you search results responsive to your query and for our internal analysis and other business purposes. We may also collect such search terms if you enter them while conducting a search on a third-party website that links to This Website to provide you the search results.

In addition, as you (and other users) browse or conduct a search on This Website, or use or download a mobile app, our web servers and third-party vendors with which LouddMouth has an agreement governing our relationship (also known as non-LouddMouth companies), may automatically collect, track, store and share certain information about such visits, usually through the use of browser cookies, JavaScript files and tagging, web address tracking codes, file impression counts, web beacons or pixels, and the analysis of http headers (“Tracking Methods“) (for more information, see section “Tracking Methods” below). These Tracking Methods enable us to collect information about an individual user’s visit to This Website, such as the user’s IP address, the user’s browser type and version, the user’s user agent, which pages the user visits and for how long, the date and time the user accesses This Website, the Internet address of the site from which the user directly linked to This Website, and the links or other elements, including advertising, on This Website on which the user clicks or otherwise interacts, as well as aggregate metrics about visits to this Website, such as the total number of users who visit This Website or come to This Website from a particular source. In addition, LouddMouth may collect certain search parameters relating to searches conducted by the user, but which parameters are not directly entered by the user in a search bar. Information collected about visitors to This Website via Tracking Methods may be Personally Identifiable Information to the extent it is associated with a registered or signed-in user’s account or profile. If a visitor to This Website is not registered and signed-in, such information collected via Tracking Methods may be associated with a randomly-assigned visitor ID number, but not reliably associated with a particular, identifiable individual. You can choose to change your browser settings to disable cookies or clear/delete your browser’s cookies if you do not want us to establish or maintain a unique visitor ID associated with your visit to This Website.

LouddMouth may also collect, store and share information, including personally identifiable information, related to your usage of third-party sites that you access through This Website, or from which you link to This Website, if such third-party site shares this information with LouddMouth, or on third-party sites that employ our Tracking Methods to provide performance data for content we supply to those third-party sites.

How can LouddMouth use, store and share information collected on This Website?

In the course of enabling you to effectively use our business search services, providing you with business information responsive to your queries, facilitating connections between you and businesses with which you engage on This Website, and showing you advertisements and marketing that match your interests and preferences, we may use the information we collect from you or about you to respond to your inquiries, administer your account, send you marketing messages, assess your needs and interests in order to better tailor offers and/or display content based upon your interests, allow you to search for information on our site, improve our website and search services, conduct research, and/or list you in our search and directory services. We do this on behalf of ourselves, and our client businesses, in which we provide marketing and lead generation services. We also use collected information for the following purposes:

Specific Purpose. When users supply personally identifiable information about themselves for a specific purpose (for example, to register to use a feature on This Website, to inquire about a product or service or business listed or advertised on This Website, to receive information, or to apply for a job), we may use, store, and/or share such information for such purpose, as well as to analyze and improve services provided by LouddMouth.

Communicating with You. We may also use, store and/or share personally identifiable information you provide or that is automatically collected to communicate with you (e.g., to send you e-mails, text messages or push notifications) and to respond to your requests for information. However, you may request not to receive (i.e., “unsubscribe” from receiving) commercial e-mail messages (the primary purpose of which is the commercial advertisement or promotion of a commercial product or service) from us (either altogether or on a category-by-category basis). If you have opted-in to receive marketing text messages from us, you may also opt-out of receiving such messages going forward, and push notifications can be disabled in your mobile application, device, or browser settings. Email: unsubscribe and marketing text message opt-out are described in the section titled, “Can I review and request changes to personally identifiable information that I provide through registration forms on This Website?” Your personally identifiable information may also be used, stored and/or shared by non- LouddMouth companies with which we have agreements, to provide you information about their products and services.

Protecting Louddmouth’s Property or Other Rights. In addition, LouddMouth may use, store and/or share personally identifiable information you provide and information LouddMouth automatically collects through This Website (and may combine personally identifiable and non-personally identifiable information you provide with information LouddMouth automatically collects through This Website) as it deems appropriate to protect its property or other rights (for example, to enforce any policies regarding user-provided content, to comply with laws regarding alleged copyright violations, and to prevent fraud).

Improving This Website and LouddMouth Services. We use, store and/or share information LouddMouth automatically collects through This Website to improve This Website, to monitor its performance, to make This Website easier for you and other users to use, to manage features and programs made available through This Website, and to assess the use of and improve the services LouddMouth provides or may want to provide.

Targeted Advertising. On certain sites and apps, LouddMouth may allow the collection and tracking of behavioral data or visits to This Website by non-LouddMouth companies (e.g., website operators or advertising networks) for the purpose of showing you targeted advertising for LouddMouth or our client businesses on third-party websites. For example, LouddMouth may use information LouddMouth automatically collects in the ways described in the section entitled “LouddMouth Tracking Methods” below.

Does LouddMouth combine Personally Identifiable Information provided through This Website by users of This Website with offline information about such users?

LouddMouth reserves the right to combine personally identifiable information you provide through This Website with offline information about you. For instance, if you call a phone number in a business listing or ad on This Website, LouddMouth may supplement the phone company’s Caller-ID information with other information about you when reporting the details of the contact to LouddMouth’s client businesses.

Can I review and request changes to personally identifiable information that I provide through registration forms on This Website?

Create and Update Profile. If you use an available capability on This Website to register with us and create a profile, at any time after you register and create a profile, you may review and request changes to any personally identifiable information you provided through the registration form, by signing in to view and update your profile within the application and, depending on the site, either self-deleting such information and/or your account or requesting that we delete it.

Unsubscribe from Receiving Commercial E-Mail Messages. You may request not to receive (i.e., “unsubscribe” from receiving) commercial e-mail messages from us (altogether or on a category-by-category basis), by Updating your email preferences or the Unsubscribe link at the bottom of a commercial email from us, and following the directions provided on the e-mail unsubscribe page. Please note that we reserve the right to send certain types of administrative or informational e-mail messages, based on your ongoing relationship with us, that are not subject to the unsubscribe option (see information about e-mails, below), including to those who have unsubscribed from receiving commercial e-mail messages.

Will LouddMouth sell or provide my information collected through This Website to non-LouddMouth companies or other third parties?

Except as otherwise disclosed in this policy, we do not sell or provide Personally Identifiable Information you provide to us or that we automatically collect through This Website to any non-LouddMouth company or other third party unless (i) you specifically authorize it, (ii) it is to complete a transaction, service or activity that you initiated or requested, (iii) it is necessary to obtain, provide or enhance a service provided on behalf of LouddMouth, in which case such non-LouddMouth entities are not permitted to use such information for any purpose other than to provide such contracted service for our or your benefit, (iv) it is required by law or we believe that such action is necessary in order to conform to the edicts of the law, (v) we reasonably believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served, (vi) we reasonably believe that disclosure is necessary to protect the safety of clients, employees or other persons, or to prevent serious damage to property, or (vii) LouddMouth transfers all or substantially all of its assets to another entity (in which case LouddMouth may disclose, sell and/or otherwise provide Personally Identifiable Information in its records to such entity).

LouddMouth may support features and provide content appearing on other companies’ sites, such as those that indicate such feature or content is “provided by” or “powered by LouddMouth.” In such case, or if you link to another site from This Website, such third party’s privacy policy may apply to any collection of your information, and you are advised to read the privacy policy of that site for its policies regarding information collection and usage. You can usually tell if you have linked from one site to another site by looking at the domain name in the URL for the site in the browser window and comparing it to the domain name for This Website. Please note, however, that certain features or pages on This Website, such as “find a person” on LouddMouth.com, may be hosted, powered, or provided by a third party, even if the domain appears to be part of This Website. In such event, we will provide notice on the relevant feature or page of such third party’s role, and such third party’s terms of use and/or privacy policy may apply to any information you provide or that is collected automatically by such third party in association with that feature or subdomain. In addition, if you provide Personally Identifiable Information on This Website in the context of an event, contest or feature LouddMouth sponsors or provides in conjunction with another company, you may also be providing such Personally Identifiable Information to the co-sponsor. When you provide your Personally Identifiable Information to any third party, LouddMouth is not responsible for such third party’s use of your provided or collected Personally Identifiable Information.

As indicated above, LouddMouth may share information it automatically collects through This Website with non-LouddMouth companies in order to help us analyze automatically collected information in the aggregate to evaluate the effectiveness of This Website, to assess the results of a promotion, event or third-party relationship, to provide information to current or prospective customers, to complete a transaction, service, search or other activity that the user-initiated or requested, to facilitate targeted advertising on third-party websites, or to otherwise enhance your online experience or expand services offered by LouddMouth.

LouddMouth may also display third-party advertising on This Website. If you click on or provide personally identifiable information in any part of a third-party display ad, you will also be providing the Personally Identifiable Information to the advertiser and the advertiser and/or LouddMouth may be automatically collecting information when you interact with such advertisement. LouddMouth is not responsible for the privacy practices employed by the advertiser.

What is LouddMouth’s position regarding online advertising and third-party ad servers?

LouddMouth may place its own advertisements and/or accept advertisements from third parties that serve advertising on This Website. LouddMouth may use its own Tracking Methods or Tracking Methods provided by such third parties in the pages containing the ad(s) that LouddMouth sends to your browser. These Tracking Methods allow LouddMouth and/or the third parties to automatically collect information (e.g., usage pattern information) about your visit to This Website, and specifically your interaction with this advertising.

LouddMouth may use information derived from its Tracking Methods or supplied from non-LouddMouth companies in several ways, such as to:

  • Target advertising based on geography, the site content or search terms
  • Deliver reporting to advertisers regarding the performance of advertising
  • Gauge the effectiveness of online advertising
  • Optimize and allocate advertising spend when developing an online media plan

Tracking Methods & Cookies

LouddMouth may use various Tracking Methods on This Website. For instance, LouddMouth and its marketing partners and analytics providers may use technologies such as cookies, pixels, beacons, scripts and tags for the purpose of analyzing trends, administering the website, tracking users’ navigation around the site, and gathering behavioral or demographic information about our user base as a whole. Reporting based on the use of these technologies may be provided on an individual and/or aggregated basis. Various browsers may offer their own management tools for removing these types of tracking technologies.

“Cookies” are small data files placed on your computer by the websites you visit and the emails you read and can be used to help recognize you when you return to a website, or when you visit other sites. LouddMouth or non-LouddMouth companies may use cookies to, among other things, measure site activity, personalize your experience, remember your viewing or search geography preferences, or track your status when accessing This Website. For some of these purposes our cookies may be tied to Personally Identifiable Information. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help directions. Note that cookies are tied to a particular browser and device, so clearing or rejecting cookies for This Website on a particular device or browser will not be effective for another. Deletion of cookies alone does not prevent ad serving companies from establishing a profile on a user, but you can send an email to opt-out to custsvc@louddmouth.com for removal of our website. Behavioral or interest-based advertising by NAI (Network Advertising Initiative) member companies and Your AdChoices powered by the Digital Advertising Alliance may be found without our website. If your browser is set to reject cookies or you manually delete cookies, you may have trouble accessing and using some of the pages and features on This Website.

“Unique Identifiers” are unique strings of characters that are used to identify you, your computer, or your mobile device. Such identifiers may be preset on your computer or mobile device. We may use access and use unique identifiers to recognize you when you visit This Website or use our mobile applications.

“Web beacons” or “clear pixels” are small graphic images on a web page or in an e-mail that can be used for such things as recording the pages and advertisements clicked on by users, or tracking the performance of e-mail marketing campaigns.

A “web server log” is a record of activity created by the computer that delivers the web pages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you the webpage. The Web server log also may record information about your browser, such as your IP address and the cookies set on your browser by the server.

A “widget” is a program or application that can be embedded in a web page or mobile application. Widgets can provide real-time information, such as stock quotes or weather reports, or take information, such as restaurant reservations or online food orders. Widgets are often provided and hosted by a third party, and may allow that third party to collect data about users viewing that page or interacting with that widget, possibly subject to privacy policies other than LouddMouth’s.

As mentioned above, you can log in to certain of LouddMouth’s websites or apps using “sign-in services” such as Facebook, Google or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personally Identifiable Information with us, such as your name and email address to pre-populate our signup form, or to post information to your account.

“Geo-location technologies” refers to technologies that permit us to determine your location, usually on a mobile device, in order to provide you with relevant services in your area, such as enable you to search for “near me” business locations. You must give permission for your mobile device to provide us with precise location information for this purpose. We may also automatically collect information from your computer, such as IP address, from which we may derive a default location for desktop searches, which may or may not correspond to your actual physical location. You may always manually enter geography for conducting a search into any search bar on This Website.

Use of analytics software such as Google Analytics, Omniture, and Adobe allows us to measure and understand site metrics, such as website traffic (number of site visitors) and its sources and conversions from advertising on third-party sites. We use mobile analytics software to allow us to better understand the functionality of our mobile applications on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and from where the mobile application was downloaded.

We use Local Storage, such as HTML5, to store site content information and preferences on a secure server. Third parties with whom we partner to provide certain features on This Website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

“Telephone Caller ID” refers to information automatically transmitted about you when you call someone. If you call a telephone number that we have provided to you for a business listed or advertised on This Website or a third-party website, your caller ID may be recorded. Most telephone providers will, upon request, block your caller ID. Such services may not always be effective if you choose to call a pay-per-call (900) or toll-free number.

Children’s Privacy

This Website is intended for and directed to a general adult audience, and LouddMouth does not knowingly collect Personally Identifiable Information from anyone under the age of 13 through This Website.

We cannot always determine the age of persons who access and use This Website. If a child visits This Website or provides us with the child’s information, we encourage the parent or guardian of the child to Contact Us to have such information deleted. This Website, and any site to which users may link from This Website, may contain and immediately display content provided by advertisers or other third parties that may not be suitable for children. LouddMouth asks parents or legal guardians to assist LouddMouth by supervising any activities of their children on This Website.

How does LouddMouth secure information?

LouddMouth is always committed to securing and protecting from unauthorized access your Personally Identifiable Information that you provide through This Website. LouddMouth encrypts any sensitive personal information we may intentionally collect, such as credit card or social security numbers, during transmission and storage. For other types of information, we use reasonable measures to help prevent the information from becoming disclosed to those who are not described in this policy. It is important for you to protect against unauthorized access of any account password or your computer. No security measures are perfect, and we cannot promise that all information collected from you or about you will remain secure in all circumstances.

How long do you retain my information collected through This Website?

Information that you provide to us or that we automatically collect on This Website will be retained for the period necessary to fulfill the purposes outlined in this Privacy Policy and in accordance with LouddMouth’s Records Management and Retention Policy and applicable laws.

Do Not Track signal

We treat the data of everyone who comes to This Website in accordance with this Privacy Policy, whatever their Do Not Track setting.

Who do I contact if I am concerned, or have questions, about my privacy related to This Website?

Go & Please visit our Contact Us page on this website.